Our Rules

Parents/Guardians must supervise children at all times
We provide members of staff who will supervise the play equipment and help maximise children's enjoyment from the play experience. They also have access to first aid facilities, however they are not a replacement for parental supervision
Children who are unwell must not use the facilities
Height and age restrictions are in force for the safety of all children and out managers will enforce them
Children must remove their shoes; socks must be worn at all times whilst playing in the play area. Socks are for sale at the front desk if required
No food, drinks, sweets or chewing gum are to be taken into play areas. Only refreshments purchased from the cafeteria may be consumed in the premises. Facilities are provided on the premises where keenly priced food and drink can be purchased
Our staff will be happy to heat babies' bottles and jars of food brought into the cafe for infants
Only plastic glasses/bottles are allowed in the supervision area
No drinks containers are to be taken into the play area or on the play equipment
Smoking is not permitted
Pens, buckles, jewellery, watches, money, sharp objects etc must not be taken into the play area by children using the play equipment
Personal items must be left with parent/guardians. We cannot accept any liability for theft
It is not advised that children under 4 use the main play area at busy times
If you hear three sharp whistle blows, please encourage your children to leave the play area
We would ask our customers to report any accidents, no matter how minor to our receptionist before leaving the play centre. These will be logged and are an important part of ongoing safety audits
Parents/guardians should note that during busy periods it might be necessary to allocate tables
We recommend to parents that children wear long sleeves and trousers
Disorderly or disruptive behaviour causing offence or concern to other customers or Action Zone's staff will not be tolerated, children displaying such behaviour may be asked to leave
Lastly, we are a new business seeking customer's advice or recommendations. Your comments are welcome
Opening our doors is not just as simple as opening our doors. We have been allowed to open by the Scottish Government, but for how long? While Scotland stays in a tiered system there will always be the possibility of the level being raised and being shutdown again. With this stop-start system still in place we have taken the difficult decision to remain closed until we are safely out of the restrictions completely. We cannot commit to opening while this is still the situation. It is too great a strain both financially and mentally. Please remember we are a family business too and have managed to open our other entertainment venues while following the imposed restrictions. We also do not want to commit to staff, offering positions that may be stopped within a month just because we have been raised back to level 2. We hope you will all understand this has not been easy for us and we have not come to this decision lightly.

Contact Us

01333 423690

Promenade
Leven, Fife
KY8 4HZ
Scotland

Monday: 12pm – 6pm
Tuesday: 12pm – 6pm
Wednesday: 10am – 6pm
Thursday: 10am – 6pm
Friday: 10am – 6pm
Saturday: 10am – 6pm
Sunday: 10am – 6pm